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We understand platform integrations can be tricky - that’s why we have simplified the process and have knowledgeable representatives to help walk you through every step.

Phone: 1-866-341-8356 | Email: GetHelp@NerdDeck.com

Frequently Asked Questions

Q: What is NerdDeck?

A: NerdDeck provides a turn-key remote support solution that will make your customers happier and provide revenue for your company.

Q: Do you have a list of services you offer?

A: Our list of basic services includes the following, but we’re happy to tailor services to fit your customers’ needs.

  • Internet security and protection
  • Virus and spyware removal
  • Computer training
  • Printer setup or troubleshooting
  • Computer tune-up
  • Software installation and setup
  • Email setup
  • Data backup
  • Data recovery

Q: Is your support solution safe for my customers?

A: YES! All of our technicians must pass a thorough background check and we use high security protocols on all of our services.

Q: How will my company benefit from NerdDeck?

A: We commonly see lost revenue to companies through the absence of a remote support department. We provide a whole packaged solution that will make your customers happy and supplement your revenue with effectively minimal-to-zero overhead costs for you!

Q: Technical support can be scary, why would I want to implement your solution?

A: We have an amazing track record with our current customers and guarantee a high quality of service. We have also designed our product from the ground up to be EASY! Yes, it will be easier than you think to get service from us.